Our Team



Jack Hammond
Jack has been compounding for over 18 years and has a lot of experience in all aspects of compounding. Jack is the Head pharmacist and owner of ACPHARM.

Jack loves working with both humans and animals.He has completed various veterinary, cosmetic, nutritional and pharmaceutical training courses to further his knowledge in compounding.

Jack is a highly sought after compounding chemist and has designed and set up more than 5 compounding chemists as well as being a guest speaker at compounding conferences around Australia.

With experience in manufacturing, cosmetics, veterinary, nutrients, children’s and geriatric compounding, Jack is able to help with all Compounding inquiries.

Samantha Hammond
Owner / Private Label Skincare Mananger
Sam, co-owner and Jack’s better half, has a burning passion for compounding which started when she first helped out making capsules in the lab over 15 years ago. Over the years, Sam has obtained a lot of skills and experience working over all departments, and now oversees all staff and processes within the pharmacy.

As the owner, Sam takes a keen interest in customer service and ensuring our staff are all trained up to provide the highest level of service possible. Sam also manages our Private Label Skincare department, with her prior experience as a beauty therapist.

General Manager
Phoebe has been working with ACPHARM qld for over 6 years and has worked her way up the ranks to become our General Manager.

Phoebe has outstanding customer service skills, and is a great multi tasker with the ability to perform every task within our busy pharmacy. Phoebes hard work managing our staff and pharmacy operations ensure that our customers will receive their medications in a timely, accurate and professional manner.

Head Compounding Pharmacist
Jacqueline completed her Masters of Pharmacy in 2016 , Advanced graduate diploma of Pharmacy in 2017 and the Science of pharmaceutical/Hormonal compounding training in 2018.

Jacqueline works as our full time compounding pharmacist, alongside Jack. Jacqueline is enjoying the compounding side of pharmacy and very excited to further her knowledge and develop new products.  She thoroughly enjoys ensuring our customers are taking the best and most appropriate preparation suited to them. Jacqui's accuracy and attention to detail when checking prescriptions plays a massive part in providing the high quality service that we like to provide here at ACPHARM QLD.

Compounding Pharmacist
Pailin completed her Masters of Pharmacy in 2012 , Bachelor of pharmaceutical science in 2010 and Bachelor of Health Science (Major in Naturopathy) in 2021.

Pailin is new to our team, however has 13 years experience in the pharmacy industry. She is working hard alongside Jacqui to learn a lot about Pharmaceutical compounding. Pailins recent training in naturopathy gives her an edge, and a big interest in nutritional, herbal and natural compounds, including working with medicinal cannabis. Pailin looks forward to learning more about formulation of new compounds and excited to make individualised medicine with tailored doses and flavours.

Laboratory Manager
Shanae has been working in compounding for over 9 years and enjoys every aspect of the job.

Shanae started off working in our office and after a couple years moved into our labs. After hands on training and completing her training certificate at Medisca, Shanae is loving all of the challenges that comes with Managing our busy lab department. Over the years, with her knowledge, experience and training, Shanae has earned her title of Laboratory Manager. She is very efficient and ensures that all of your medication is made perfectly every single time.

Office Manager
Taylah joined us at ACPHARM 2 years ago. Taylahs previous experience in the retail industry has equipped her with fantastic customer service and problem solving skills. Taylah is knowledgable in all of the processes in our busy office, including dispensing, customer service, postage and general office duties, this enables her to effeciently train and ensure all of our staff maintain the same high standards she has set for herself.
Cosmetic Lab Assistant Manager
Lauren has been with ACPHARM for 2 years, and is our Private Label Skincare assistant Manager

Lauren is determined, hard working and eager to learn new things. We look forward to showing Lauren everything there is to know in the world of compounding, but for now, she is busy making, packaging & labelling hundreds of cosmetic creams each day for our skincare clinics. Lauren has amazing attention to detail which comes in handy when printing and designing labels for our private label skincare clinics. Laurens ability to keep calm in stressful situations is what keeps our team focused and on time for each and every order.